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HELP! – 999 emergencies and VoIP
Are you aware that Ofcom recently extended its General Condition 4 to cover VoIP services which means that, like traditional telecoms (PSTN and ISDN providers) and mobile operators, VoIP providers now...
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And the winners are…
Last night at a glittering ceremony in London the annual ISPA Awards winners were announced and I’m delighted to say that Entanet took the crown in the Best Internet Telephony category for our high...
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6 reasons why you should resell VoIP
Are you currently reselling VoIP? If the answer is no then you could be missing out on valuable opportunities. We think there are at least six reasons why and we’re encouraging all of our reseller...
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A year in review – What did you think of 2011?
It’s been a busy year for the industry with a lot of controversial topics and industry debates. Through this opinion blog we have covered many of the key issues and received a number of interesting...
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Get into VoIP – It’s perfect timing!
Have you toyed with the idea of reselling VoIP solutions in the past? Maybe you were put off by lack of knowledge or didn’t believe there was a market for these services. If that was the case then now...
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VoIP Fraud – Are you at risk?
It’s no secret that VoIP fraud is a growing problem within the industry. It’s estimated that telecoms fraud can cost operators $40billion a year worldwide and IP based services contribute a...
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The A-Z of industry issues (Part 1)
We cover a great deal of topical industry matters on this blog so as a quick overview and update, here is an (almost) complete A-Z to highlight some of the most controversial ones that we discuss...
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Poll: Are you providing VoIP as an alternative to traditional PBX?
We have been discussing the merits of adding VoIP to your portfolio for quite some time now and whilst we continue to believe that the addition of VoIP could help resellers take advantage of valuable...
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5 Reasons why you should move from traditional PBX to VoIP
Over recent years we have seen a considerable increase in demand for SIP based communications solutions from traditionally ISDN and PBX based resellers. So, why are more and more resellers moving into...
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GUEST BLOG: WebRTC: What are the challenges for the channel reseller?
Dan Winfield, Voxhub and ITSPA WebRTC (Real-Time Communication) is one of the industry’s latest buzz words, but will it really have much of an impact on our industry and of course our channel? We...
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Is your 999 information correct?
Paul Heritage-Redpath, Product Manager VoIP is a very flexible telecoms solution and one of its particularly useful features is the fact that it can be diverted easily to any address or connected to...
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2015 – The year in review
Darren Farnden, Head of Marketing It’s certainly been an eventful year within the industry, with plenty of innovations and new technologies and trends emerging, an abundance of regulatory changes both...
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Celebrating 20 years of Entanet
Darren Farnden, Head of Marketing This month Entanet celebrates 20 years in business and what a busy 20 years they’ve been! To set the scene, we were started back in 1996 by Taiwanese businessman Jason...
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Help your customers to keep calm & carry on
Stephen Barclay, Sales Director The sun might be out at the moment, but with only 20 weeks left of 2016 we’ll very soon find ourselves in the midst of The Great British Winter and the onslaught of bad...
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Defining business-grade connectivity
Paul Diamond, Chief Operating Officer For too long, the comms industry has followed, perhaps blindly, a product-led sales strategy to satiate the desire of business and residential customers alike...
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Without connectivity DX is dead
Darren Farnden, Head of Marketing Although the concept of digital transformation (aka digitisation, digitalisation or DX for short) has been around since as early as 2010, it’s really taken off in the...
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Getting in on the action – opportunities in the SME market
Darren Farnden, Head of Marketing Unless you’re an analyst by trade or nature, wading through market research to pinpoint opportunities can be at best time-consuming and at worst, difficult. So...
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Is telephony fraud the UK’s forgotten crime?
Paul Heritage-Redpath, Product Manager Telephony fraud is unfortunately nothing new but with the opening of the new National Cyber Security Centre, ITSPA have seized the opportunity to demand that GCHQ...
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What are you looking for most in a new VoIP solution?
Hosted voice provides healthy margins, alternative revenue streams and flexible disaster recovery options to the channel which is why this market continues to grow and prosper. But, we would like to...
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A fond farewell to ISDN
Paul Heritage-Redpath, Product Manager When it comes to technology, the pace of change is quickening. Ten years ago we didn’t know what an iPhone was (at least not for another month anyway) but now it...
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